Frequently Asked Questions

Online right here at or visit our desk located in the lobby level of the Waikiki Shopping Plaza, open daily from 8am-5pm

No, our drivers do not sell tickets. Please purchase your tickets online, or at your favorite Waikiki activity desk.

Yes, all of our vehicles are ADA compliant with wheelchair lifts. For best service we suggest starting tours at stop #1 so that our staff members can assist you.

Renting your own trolley is an easy process and starts by getting a quote. From there, our charter representative will assist you in getting your trolley rental for your special occasion or event.

Directions to Waikiki Shopping Plaza


Waikiki Shopping Plaza
2250 Kalakaua Ave.
Open daily: 8am – 5pm

No, you don’t have to use your 4-day or 7-day pass in consecutive days. You can break up usage days within seven days (for 4-day passes) or ten days (for 7-day passes).

Restrooms are available at select stops on each line. These are:

All Lines:

Blue Line:

Pink Line:

Ala Moana Center

Red Line:

Need More Help?

We’re happy to help. Give us a call or text at (808) 591-2561. You can also email us at, or use our contact form.