fbpx

Frequently Asked Questions

ワイキキトロリーのトミーくん

How Can we help you?

You’ve got questions?

We’ve got answers.

ワイキキトロリーのトミーくん
Where can I buy tickets?

Online right here at waikikitrolley.com or visit our desk located in the lobby level of the Waikiki Shopping Plaza, open daily from 8am-5pm

Can I pay on the trolley?

Yes, our drivers can accept cash payment for tickets. Tickets can also be purchased online, or at your favorite Waikiki activity desk.

Can I bring a wheelchair?

Yes, all of our vehicles are ADA compliant with wheelchair lifts. For best service we suggest starting tours at stop #1 so that our staff members can assist you.

How can I rent a private trolley?

Renting your own trolley is an easy process and starts by getting a quote. From there, our charter representative will assist you in getting your trolley rental for your special occasion or event.

Who do I contact about a lost item?

Please contact us at (808) 591-2561.

Where is your ticket office?
Waikiki Shopping Plaza
2250 Kalakaua Ave.
Open daily: 8am – 5pm
Do I have to use my 4-Day or 7-Day pass on consecutive days?

No, you don’t have to use your 4-day or 7-day pass in consecutive days. You can break up usage days within seven days (for 4-day passes) or ten days (for 7-day passes).

Do i have to use my 1-day pass with free second day on consecutive days?

Yes, 1 Day multi-line passes with a free second day must be used on consecutive days.
Single line, single day passes however are only good for the day they are booked.

Where are the restrooms?

Restrooms are available at select stops on each line. These are:

All Lines:

Blue Line:

Pink Line:

Red Line:

Need more help?

We’ve got you!
Give us a call or text at (808) 591-2561.
You can also email us at aloha@waikikitrolley.com,
or use our contact form.