This tour was ok overall. Well-organized and on time. The bus had terrible music, however. I would suggest no music vs what they were playing. Not sure why they were inspired to play this music, but we felt it was really unnecessary and frankly quite loud.

Very disappointing experience with E Noa guide — no management follow-up My son and I booked the USS Arizona + Honolulu City Tour from Waikiki through Mauka Tours on July 23, 2026. E Noa provided the tour and guide. Unfortunately, the experience was very disappointing. From the beginning, we could barely hear the guide over the bus, traffic and wind. I indicated that I could not hear him, but the problem was not effectively resolved, and we missed much of the tour commentary. At Pearl Harbor, the guide became irritated when guests needed to use the restroom or deal with the required bag-storage arrangements. When I asked about the meeting time, he questioned why my son and I had both gone to the restroom. Later, he pointed at me and condescendingly asked, “Are you listening?” even though I was standing right beside him and listening. Another guest also expressed that she was uncomfortable with his attitude. The experience became unpleasant enough that we decided not to take the return transportation and instead paid $60 for a taxi back to our hotel. I contacted E Noa afterward to report the experience and request compensation. To its credit, E Noa apologized in writing for our “poor experience” and specifically acknowledged my concerns about the guide’s behavior and communication issues. On July 27, E Noa requested my booking information and said management would review the matter and follow up within 48–72 hours. I provided the information immediately. I never received another response. I would have preferred to resolve this directly with E Noa, but after the company acknowledged the complaint, requested my booking information and promised a management response, the lack of follow-through was extremely disappointing. I’m sharing this so other travelers considering an E Noa Pearl Harbor tour can make an informed decision.

I have been wanting to visit the Pearl Harbor memorial for years. This was the best way to do it! We did the city tour with Oli and had a great time and learned a lot about the city and island. I was not expecting that, overall great experience!

Pearl Harbor Remembered B - from Waikiki All day tour ....The Best Tour! 7:00 AM – 3-4ish. Thought it might be to long for the 10 year old and for me 65 year old, but was a great experience we all enjoyed no waiting picked up at our hotel Hale Koa and straight to Pearl Harbor. Arizona tickets were guaranteed. We had a very lively and informative tour guide which definitely was a added benefit. Very memorable awesome enjoyable experience! With No worries or concerns. 7 Adults, 1 Child